Role: Senior HR Advisor
Location: Horwich, BL6 6JW
Contract: Full-Time Hours / Permanent

Salary: £38,000

Company: EG Group

About the Role:

EG Group is looking for an experienced Senior HR Advisor to join our HR team, supporting our Starbucks Management Teams across a large multi-site operation. In this role, you will provide high-quality, people-focused HR support, offering clear guidance on employee relations, HR policies, employment legislation, and people processes.

Working in a fast-paced environment, you will act as a trusted HR partner to managers and operational leaders, providing practical advice on complex people matters while ensuring HR practices remain consistent, compliant, and aligned with business needs

Why Join EG Group?

• Discretionary performance-based bonus scheme
• Grow your career – gain accredited qualifications, apprenticeships, and progression opportunities within a global organisation
• Flexible working hours
• Hybrid working – up to 2 days per week (dependent on role and business needs)
• Salary Sacrifice Schemes – Cycle to Work and Car Scheme available
• Enhanced Maternity & Paternity leave
• Generous annual leave entitlement
• Annual leave buy back scheme – purchase up to 5 additional days
• Discounted gym membership – stay healthy and save on fitness costs
• One paid volunteering day per year
• Wellbeing facilities – space to relax and recharge
• Free secure on-site parking
• Dress Down Fridays
• Free VDU eye test

What you’ll be doing:

• Lead and advise on complex employee relations cases, including disciplinaries, grievances, investigations, performance, capability, and absence management.
• Provide expert guidance to managers on HR policies, processes, procedures, and employment legislation.
• Manage and advise on maternity, paternity, and wider family-related policies.
• Maintain accurate HRIS records, produce HR reports, and ensure data integrity across HR systems.
• Build strong relationships with Store Managers, District Managers, and Operations Leaders, acting as a trusted HR advisor.
• Support managers through coaching and guidance to build their confidence and capability in managing people matters.
• Provide support with employment tribunal matters and ensure appropriate risks are identified and escalated.
• Adapt to changing priorities and operational requirements within a fast-paced, high-volume environment.

This list is not exhaustive and may be added to or amended from time to time.

What we’re looking for:

• CIPD Level 5 or equivalent qualification is essential.
• Proven experience in a Senior HR Advisor or HR Advisor role within a fast-paced, multi-site or retail environment.
• Strong working knowledge of UK employment law, HR legislation, and HR best practice.
• Demonstrable experience managing high-volume employee relations casework, including disciplinaries, grievances, absence, performance, and family leave.
• Experience supporting or preparing for employment tribunals.
• Strong stakeholder management skills, with the ability to influence and support managers at all levels.
• Excellent communication and problem-solving skills, with the ability to assess risk and provide practical solutions.
• Strong Microsoft Office and HRIS skills, with a proactive, resilient, and adaptable approach.

Who is EG Group?

EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With a presence in over 7 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth.

Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group.