About the Role

We're looking for an experienced Wetstock Analyst to join our Wetstock Management team, providing first and second-line alarm support and playing a key role in developing the team's capability. This is a great opportunity for someone with strong wetstock or fuel retail domain expertise who enjoys coaching others, solving complex problems, and working across a range of internal stakeholders.

Working alongside other team members, you'll also be a point of escalation for alarm issues, help shape how we manage alarms as a team, and act as a trusted contact for stakeholders across the business.


What You'll Be Doing

  • Providing first and second-line support for wetstock alarms (ATG, SIR, CSLD, leak detection), investigating complex or unresolved cases escalated from other team members
  • Training and upskilling the team on alarm triage, wetstock principles, and tooling
  • Helping define, document, and continuously improve alarm handling processes and escalation criteria
  • Acting as a contact for wetstock queries from site operations, retail, and other internal functions
  • Identifying recurring alarm trends and driving root-cause fixes
  • Representing the wetstock team in cross-functional meetings and discussions

What We're Looking For

  • 3+ years' experience in a wetstock management, fuel retail operations, or similar technical analyst role
  • Strong working knowledge of fuel monitoring systems and alarm types (ATG, SIR, CSLD, leak detection)
  • Some experience training, coaching, or mentoring colleagues
  • Excellent communication skills, with confidence managing stakeholders at varying levels of seniority
  • Strong analytical mindset with a methodical approach to problem-solving
  • Comfortable documenting and improving processes

What We Offer

  • Competitive salary and benefits package
  • Opportunity to shape processes and mentor a growing offshore team
  • A varied role combining technical depth with stakeholder-facing work