Role: Credit Controller  

Location: Blackburn, BB1 2FA – Office Based

Contract: Full Time / Permanent

Salary: £23,860 - £27,000 Dependent on experience & Discretionary Bonus Scheme

Company: EG Group

About the role…

An opportunity has arisen for a Credit Controller to join our Transaction Shared Service centre located at our Waterside Head Office in Blackburn.

Reporting into the Credit Control Team Leader you will play an important role in helping transform the way that our finance department operates as our business continues to grow for many years to come.

You will be responsible for managing customer accounts to help maximise cash collection, minimise risk and exceed KPI’s whilst ensuring all debts for new and existing customers are collected in line with the company’s policies and the payment terms agreed.

We are looking for a forward thinking, tenacious and ambitious individual with a real passion for Finance & Credit Management. The successful candidate will demonstrate a professional approach whilst also displaying the highest level of accuracy and use their skills and knowledge to improve efficiency within the department.

For those who display the right aptitude and ambition there is also the opportunity to develop your skills further by completing a professional, EG Group-sponsored qualification such as AAT or ACCA.

If you are ready to embark on a new challenge and be a part of this exciting opportunity as EG Group writes the next chapter in its history, then this opportunity could be perfect for you!

Duties & Responsibilities:

• Ensure a proactive approach to collecting outstanding debt is maintained to meet collection targets
• Ensure you keep accurate records on chasing and payment promises
• Take guidance from your team leader to effectively deal with issues
• Assist with the workload of other team members from time-to-time
• Drive continuous improvement in the number of days debts remain overdue
• Ensure all non-value added tasks are removed from the day-to-day activity within your role
• Manage and monitor new customer accounts set up, including the setting and controlling of credit limits
• Ensure strong relationships are maintained with customers and internal colleagues
• Mange your own portfolio of accounts, ensuring outstanding debts are collected in line with company policy
• Where appropriate, timely escalation of issues
• Work in collaboration with operational teams across the Group
• Provide assistance to managers on ad hoc projects from time-to-time
• Present and communicate to key stakeholders in a concise and effective manner

This list is not exhaustive and may be added to or amended from time to time.

Candidate Requirements:

• Experience working within Credit Control/Accounts Receivable – preferred but not essential
• Experience in using accounting software – preferred but not essential
• Strong working knowledge of MS Excel – preferred but not essential
• Proactive and ambitious
• Ability to manage and prioritise workload
• Excellent time management and organisational skills
• Ability to work well alone or as part of a team
• Fluent in French or German - preferred but not essential

Benefits & Rewards

• Performance Based Bonus Scheme
• Employee Life Assurance
• EG Group Discounts - up to 15% off at our stores and food to go restaurants
• ASDA Discount Card – 10% off all ASDA stores
• EG Cares Benefits - exclusive discounts across 900 retailers
• Smart Health – 24/7 online GP access, health checks and health and wellbeing support
• Employee Assistance Programme – access to our Wellbeing Centre which offers emotional & practical support including free financial advice
• Learning & Development – access to our Learning Hub, the most extensive online course library in the world to support you with every step of your career at EG Group
• Waterside Café - freshly prepared meals at affordable prices
• Free Secure Car Parking
• Dress Down Fridays
• Flexi-Time
• Prayer and Ablution Facilities
• Cycle to Work / Shower Facilities
• Sit / Stand Desk Facilities
• Work Anniversary Rewards
• Free Eye Test

Who are EG Group? 

EG Group is one of the world’s leading independent convenience retailers with an extensive network of sites across international markets in the United Kingdom & Ireland, Continental Europe, Australia and the United States of America.

Founded in 2001 by the Issa family with the acquisition of a single site in the UK, today the company is at the forefront of delivering an innovative approach to forecourt convenience retail.

At EG Group, we pride ourselves on being recognised for our investment model, trading performance and more importantly, providing a best-in-class customer experience in Grocery & Merchandise, Foodservice and Fuel.

Our transformational convenience retail business model has been built upon excellent relationships with an extensive portfolio of leading retail brands, and through strategic network acquisitions supported by a program of new-to-industry developments.

Every day, our committed workforce tirelessly delivers our products and services to millions of customers alongside supporting the local communities in which we operate.

Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group.